- 1 year of experience media buying with major Ad Networks
- A passion & hunger for growth, iteration, and experimentation
Will be a plus
- Experience with TrafficArmor, Voluum, MultiloginApp, Luminati (Mention this in your cover if you have such experience).
- Modern office facilities in the city center (Wave Business Center — Shchorsa 36D)
- Full benefits package: paid vacation and sick leave
- Work alongside our CEO, a Native English speaker from Chicago
- Semi-Flexible Hours
- Casual Dress Code
- Open Work Environment
- Corporate Presence at Industry Leading Tradeshows
- Full Kitchen with Unlimited Free Snacks in the Office (Cookies, Coffee, Tea)
- Monthly In-Office Catered Lunches
- Annual Holiday Party
- Close-Knit Family Atmosphere
- Company Sponsored Team-Building Events
Hire, Motivate, and Retain a team of amazing Support Specialists that are responsive and provide exceptional support to new and existing customers via email, chat, and phone.
Implement processes, policies, and systems to scalably, repeatedly, and predictably ensure Customer and Team happiness.
Evaluate, troubleshoot, and document issues for further escalation to Engineering or Operations
Author scripts, rebuttals, and FAQ for internal purposes.
Assist with issue and support customer concerns as needed
Maintain a high level of customer happiness
Maintain high levels of customer retention